Limited Warranty-   At Caribbean Dreams Landscapes (CDL) we stand behind our work and will return to correct workmanship issues as indicated below.  If you have a problem, we will generally send a supervisor to diagnose before initiating any repair work.  We will rarely offer refunds, and only at our sole discretion. All warranties are from the date the work is completed and are limited to actual work performed by CDL. 
                                    


Two Year Warranty: All hardscaping including Irrigation (except heads or repairs)**, Lighting (except light bulbs)**, Concrete, Walls and all other Hardscaping and Masonry*** Pavers, Synthetic turf, Water Features, and Mist Systems

One Year Warranty: External Water Feature Equipment****


Three Month Warranty: Plants*, Sod*, Irrigation heads or repair work**, Waterfall and pond repair, Sand for paver joints


* Some plants may be expressly excluded. All annuals are excluded and have no warranty. CDL reserves the right to replace poorly performing plants or sod with a comparable product more suited to the environmental conditions. We usually choose to wait for the season to change before replacing the plant. Plants and sod are only warrantied if we buy, install, and provide irrigation for them to our specifications. The warranty is void if the timer is set significantly different from our guidelines. Please note that all plants and sod are expected to temporarily wilt or brown after installation, they should generally improve over the first month so please be patient. If a plant is alive but struggling we generally won’t replace it as it will usually recover. All living things vary in size & appearance so there will be variation. Sod that becomes dormant at the change of season will not be replaced.


** Additional problems on older irrigation systems should be expected and are chargeable. “Check drips” includes minor repairs but not significant ones such as valves or leaks under hardscaping. Valves shut off for more than two months are not covered. Only lights that we have bought and installed are covered. Solar lights are excluded as are repairs to existing lights. Light bulbs are not warrantied.


*** Minor cracks in concrete and mortar up to 3/32” are normal and to be expected. They cannot be repaired.

**** Submersible water feature equipment are not warrantied. 

CDL shall not be liable for problems due to factors beyond our control including (but not limited to) freezing, parasites, predators, vandalism, fire, wind, acts of God (including lightning). Tire marks or minor damage must be expected from tool use or material handling in the driveway or paths. CDL will not be responsible for damage caused by going under or through existing landscaping to complete contracted work. Landscape industry standards generally have wide tolerances so problems that aren’t obvious without close examination usually aren’t covered.  It is critical to maintain your yard – all products require some maintenance.